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Case studyPublic sector

Revolutionary participation in Hofors Municipality

About the organisation

The foundation of Hofors Municipality is that people show care for one another. Being the ones with the kindness to welcome others, being the ones who take part and care, and being the ones with a heart for Hofors.

Goal/challenge

Hofors Municipality wants to promote open innovation, idea generation and collaboration. It wants to involve both residents and employees in decision-making processes and improvements to create a more inclusive and participatory municipality.

Solution

Hofors Municipality has successfully implemented the Vocean platform to promote open innovation, idea generation and collaboration. Vocean has been used to increase participation and influence, both internally and externally. Hofors Municipality has involved residents, employees and stakeholders in decision-making processes and improvements. Vocean supports this through its innovation funnel, where ideas are collected, developed and enriched in co-creation processes, and shared understanding is reached through selection and joint prioritisation, with brilliant new solutions as the goal of the process.

The Vocean platform has been used to collect views on, among other things, the community centre, school meals and the municipality’s comprehensive plan. The platform has also been used to involve employees in energy-saving proposals, improvement initiatives and safety surveys for compulsory school pupils.

Internally, Vocean has been used to run employee surveys among the municipality’s just over 900 employees. As a result, the surveys have not stopped at the results of a questionnaire; the answers are processed further through co-creation and shared understanding around development proposals and new solutions.

Hofors Municipality plans to keep using Vocean to involve residents in decision-making and give them the opportunity to influence political decisions. This will lead to a stronger basis for decisions and faster case handling. The collaboration with Vocean is an important enabler for Hofors to remain a role model and pioneer in participation and innovation.

Benefits

  • In a few months, Hofors has run 127 activities and collected more than 1,500 thoughts/opinions from 1,712 participants.
  • Developed new ways of reaching residents and employees through QR codes. Reaches more and new target groups.
  • Hofors Municipality easily gets thoughts and opinions from residents and employees in real time.

In brief

Challenges

  • Increase participation and engagement
  • Better support for decision-making

Benefits

  • A powerful tool for open innovation
  • Doubled the number of licences once they saw the value

In a short time we have become a more inclusive and participatory municipality

Petra LindstedtPetra LindstedtMunicipal Chief Executive, Hofors Municipality

The collaboration between Hofors Municipality and Vocean began in October 2022.

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