Case Study

Jämtland Härjedalen - Large-Scale Co-creation: How Municipalities and the Region Conducted the Comorbidity Investigation

To prepare the county for the Comorbidity Investigation's reform proposals, Jämtland Härjedalen conducted an extensive participation process with Vocean as the platform. Thousands of ideas were collected from professionals, managers, users, and politicians and transformed into an anchored final report within a short timeframe.

Background

The Comorbidity Investigation places high demands on municipalities and regions to create common structures for addiction care, psychiatry, and social support. In Jämtland Härjedalen, the investigators were tasked with mapping the current situation, identifying gaps, and formulating development proposals ahead of future implementation. The work needed to include many actors over a large geographical area and be based on the experiences of professionals and users. The process was therefore built up in several steps: mapping, gap analysis, interviews, three targeted workshops, and a concluding county-wide workshop: Dependency Day.

The Challenge

The assignment was extensive and consisted of several steps:

  • Map current situation and gaps across the entire county
  • Involve professionals, users, managers, and politicians in multiple steps
  • Handle and analyze large amounts of information quickly
  • Create broad participation without traveling around a large county
  • Deliver a final report on time and with clear anchoring

We could never have collected so much material in such a short time without Vocean… We would have been working until next autumn.

Mona Nilsson
Mona NilssonBusiness Developer, Östersund Municipality / Municipal Association Jämtland Härjedalen

The Process

A multi-step process from mapping to an anchored final report

Step 1

Digital Mapping

Digital mapping across multiple parts of the entire county to understand the current state of addiction care, psychiatry, and social support. The work needed to include many actors over a large geographical area and be based on the experiences of professionals and users.

Step 2

Gap Analysis

Gap analysis based on the mapping, statistics, and reference interviews to identify shortcomings and development needs. Vocean was used as a digital platform for data collection and analysis.

Step 3

Targeted Workshops

Three workshops with governance/management, municipalities, and region-municipality to deepen and co-create around identified gaps. Vocean's AI was used to summarize and create materials in real-time.

Step 4

Dependency Day

County-wide workshop day where almost 300 people participated – politicians, managers, employees, and collaboration partners. During the day, 1,077 proposals were collected and over 400 prioritization votes were cast in real-time as participants saw their ideas highlighted on screen.

This is not a paper product. People have actually been able to have their say and you can really see that their voices are included in the final report.

Lena Danielsson
Lena DanielssonBusiness Developer, Östersund Municipality / Municipal Association Jämtland Härjedalen

Results and Impact

The process concluded with a county-wide workshop day, Dependency Day. Almost 300 people participated; politicians, managers, employees, and collaboration partners. During Dependency Day, 1,077 proposals were collected, and over 400 prioritization votes were cast in real-time as participants saw their ideas highlighted on screen.

Massive Ideation

Over 2,000 ideas were generated throughout the entire process

On-Time Delivery

The final report was completed within the timeframe, something that could otherwise have taken much longer

Exceptional Engagement

Exceptional engagement from employees, managers, and politicians, confirmed in both workshops and the final report

Participation & Legitimacy

High participation and legitimacy: participants could directly see how their contributions affected the result

Prioritized Development Areas

The process provided clearly prioritized development areas that now form the basis for the county's continued work

When we showed how many responses had come in, the audience started applauding each other… They really felt a participation in the process.

Lena Danielsson
Lena DanielssonBusiness Developer, Östersund Municipality / Municipal Association Jämtland Härjedalen

Key Insights

When we showed how many responses had come in, the audience started applauding each other… They really felt a participation in the process.

Vocean enabled county-wide participation in a complex reform preparation

AI support saved months of analysis and made large amounts of data manageable

Participants experienced ownership, engagement, and transparency in the work

The final report became a robust, collectively built foundation ahead of upcoming decisions

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